Yell, scream, beg, plead. No, I’m not talking about Fifty Shades of Grey. I’m talking about my recent experience with two Giant Corporations, whose goods and services I needed to get retooled.

In both cases, I spoke with six people, listened for hours to bad Musak while On Hold, before I finally connected with that magic 7th person who got the job done. Is that what this world has come to? You have to yell, scream, beg, plead—and threaten to go to the competition—before you can get the simplest thing done?

From the author of The Garden of Abracadabra, Volume 1 of the Abracadabra Series, on Nook, Kindle, Smashwords, and UK Kindle, Summer of Love, A Time Travel (a Philip K. Dick Award Finalist and San Francisco Chronicle Recommended Book) on Nook, Kindle, Smashwords, and UK Kindle, and The Gilded Age, A Time Travel (a New York Times Notable Book and New York Public Library Recommended Book) on Nook, Kindle, Smashwords, and UK Kindle.

Visit me at Lisa Mason’s Official Website for books, ebooks, stories, and screenplays, forthcoming projects and more, on my Facebook Author Page, on Amazon, on my Facebook Profile Page, on Goodreads, on LinkedIn, on Twitter at @lisaSmason, at Smashwords, and at Science Fiction and Fantasy Writers of America.

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